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PRIVACY POLICY


Last updated: 27 October 2026

The Kitchen Garden respects your privacy. This policy explains how personal information is collected, used and protected when you visit thekitchengarden.co.uk, contact us through the website or sign up to receive news from the garden.

1. Who we are
The Kitchen Garden is a horticultural and creative project based in Cornwall, UK, inspired by traditional kitchen gardens, heritage vegetables, seasonal cut flowers, traditional herbs and botanical art.
For the purposes of data protection law, the person responsible for handling your personal information is:
Data controller: The Kitchen Garden
Contact email: hello@thekitchengarden.co.uk
Website: https://thekitchengarden.co.uk

2. What information we collect
We may collect personal information in the following ways:
When you contact us
If you use our contact form, we may collect your name, email address and any information you choose to include in your message.
When you subscribe to our newsletter
If you sign up to receive news from The Kitchen Garden, we collect your email address and any other information you choose to provide through the sign-up form.
When you visit our website
Some technical information may be collected automatically, such as information about your browser, device and how you use the website. This may be collected through cookies and similar technologies, depending on the website's settings and the services in use.
Please avoid including sensitive personal information in messages sent through the website.

3. How we use your information
We use personal information only where we have an appropriate lawful basis and for purposes such as:

  • Responding to enquiries and messages.

  • Sending newsletters and occasional updates to people who have chosen to subscribe.

  • Managing and maintaining the website.

  • Understanding website performance, where analytics are used and permitted.

  • Protecting the website against spam, misuse and security threats.

  • Meeting any legal obligations that apply to us.

We do not sell your personal information.

4. Our lawful bases for processing
Depending on the circumstances, we rely on the following lawful bases under applicable data protection law:

  • Legitimate interests: to respond to ordinary enquiries, maintain the website and protect it from misuse, where our interests do not override your rights.

  • Consent: to send newsletter or marketing emails where consent is required, and to use non-essential cookies or similar technologies where consent is required.

  • Legal obligation: where we need to process information to comply with the law.

You can withdraw consent to newsletter emails at any time by using the unsubscribe link in an email or contacting us.

5. Newsletters and email updates
If you subscribe to The Kitchen Garden newsletter, we may send occasional updates about the garden, seasonal growing, heritage vegetables, cut flowers, traditional herbs, botanical creativity and future developments.
We will use your email address for this purpose only where we have the necessary permission or other lawful basis.
You can unsubscribe at any time using the link included in our emails. Unsubscribing will stop future newsletter emails, although we may retain limited information where necessary to record your preference and ensure that we do not contact you again.

6. How we store and share information
Our website is hosted using Wix. Information submitted through website forms may be processed or stored by Wix and its relevant service providers in order to operate the website and provide its features.

We do not sell or rent your personal information. We share it only where reasonably necessary to operate our website, provide a service you have requested, protect our rights or meet a legal obligation.
Some service providers may process information outside the UK. Where this happens, the relevant provider is responsible for implementing applicable safeguards for international transfers, as required by law.

7. How long we keep your information
We keep personal information only for as long as reasonably necessary for the purpose for which it was collected.

  • Contact enquiries: retained for as long as needed to respond and deal with any follow-up, then deleted when no longer needed.

  • Newsletter subscriptions: retained while you remain subscribed. If you unsubscribe, we may retain the minimum information necessary to respect your choice.

  • Technical and cookie information: retained in accordance with the relevant service settings and applicable requirements.

Retention periods may vary depending on the circumstances and any legal obligations.

8. Cookies and similar technologies
This website may use cookies and similar technologies to support essential website functions, maintain security and, where enabled, measure website performance or support other features.
Some cookies are necessary for the website to function. Non-essential cookies and similar technologies will be managed in accordance with applicable requirements, including obtaining consent where required.
For more information, please read our Cookie Policy or use the website's cookie settings to manage your preferences.

9. Your data protection rights
Depending on the circumstances and applicable law, you may have the right to:

  • Request access to the personal information we hold about you.

  • Ask us to correct inaccurate or incomplete information.

  • Ask us to delete your information.

  • Request that we restrict certain processing.

  • Object to certain processing.

  • Request a copy of information you have provided to us in a portable format, where the relevant right applies.

  • Withdraw consent where we rely on consent.

To exercise your rights, contact us using the details provided above. We may need to verify your identity before responding.

10. How to complain
If you have concerns about how we handle your personal information, please contact us first so that we can try to resolve the issue.
You also have the right to complain to the UK Information Commissioner's Office (ICO):
Website: https://ico.org.uk/make-a-complaint/

11. Links to other websites
Our website may contain links to external websites. We are not responsible for the privacy practices or content of those websites. We recommend reading their privacy policies before providing them with personal information.

12. Changes to this policy
We may update this Privacy Policy as the website and The Kitchen Garden develop. Any changes will be published on this page, with the date of the latest update shown at the top.
Contact
If you have any questions about this policy or how your information is handled, please contact us at hello@thekitchengarden.co.uk

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